Return Policy
RETURNS: We gladly accept returns or exchanges on unworn, unused jewelry. You must notify us within 3 days of receiving it and ship the item(s) back to us within 7 days of receiving it so that we have it back within 14 days. Items received after 14 days will receive store credit not a refund. Items received after 30 days will not be accepted and will not receive any refund or store credit.
RESTOCKING FEES: Please note, because we include US shipping on most items, all US returns/exchanges are subject to a $6 restocking fee that is deducted from your refund to cover our shipping costs. If you paid a separate shipping charge, the entire shipping charge is non-refundable.
RETURN SHIPPING: Buyers are responsible for return shipping costs to us. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
CANCELLATIONS: We accept cancellations within the same business day as your order was placed IF your order has not shipped. Once shipped, the return restocking fee applies.
DIGITAL PRODUCTS: Due to the unique nature of digital downloads, digital products are NOT refundable.
What size should I buy for a stretch bracelet?
The bracelet size you want to order is the WEARABLE length of the bracelet you’d like since everyone has different desired fit preferences like close fit or loose fit, not your actual wrist measurement.
I suggest measuring your wrist and adding:
0.25” for a close fit touching all around.
0.50” for an average fit with a little room but not a lot of extra movement
0.75” for a looser fit, perfect If you like more room or stacking several up the wrist at once.
To measure your wrist, you'd measure around it in a circle. Wrap the ruler around your wrist close with no extra room but, not tight and cutting into the wrist and that will tell you your wrist size. Then you can decide how loose you'd like it.
If you need extra help, contact us. :-)
What size should I buy for a dainty clasp bracelet?
The bracelet size you want to order is the total length of the bracelet end to end that you’d like since everyone has different desired fit preferences like close fit or loose fit, not your actual wrist measurement.
I suggest measuring your wrist and adding:
0.50” for a closer fit with a little room so you can easily hook the clasp.
0.75” for an average/looser fit, easier to hook.
1.00” for a loose fit with more drape.
To measure your wrist, you'd measure around it in a circle. Wrap the ruler around your wrist close with no extra room but, not tight and cutting into the wrist and that will tell you your wrist size. Then you can decide how loose you'd like it.
If you need extra help, contact us. :-)
Will I receive the exact item in the photograph?
Items in the photographs are the first one made of each style. They are available until sold. Once they sell, you will receive a similar bracelet of the same stone & same quality. Since stone patterns vary & each bracelet is made to order in your size, please allow for natural differences in stone patterns from the photos.
In some cases if a stone's patterns vary dramatically, I will list each bracelet made from that stone separately & indicate if that is the exact bracelet you will receive.
Photos are enlarged to show detail. Please read item description for measurements.
Colors may vary from one mobile device/monitor/PC/browser to the next & may appear different to the naked eye. We strive to represent colors as accurately as possible.
Gift wrapping and packaging
We offer 3 packaging options:
• All bracelets come in a small clear bag for storage
• "Go Green NO Gift Box" - Bracelet comes wrapped in tissue with a yarn bow
• "Gift Box" - Bracelet comes with tissue & cotton inside a gift box with a yarn bow
• "Gift Wrapped" - Bracelet comes with tissue & cotton inside a gift box, wrapped in more tissue with a ribbon bow (additional charge)
The gift packaging can also be easily opened so you can preview your gift and easily closed again before gifting to someone special.
Gift messages can be included with your order, just select the gift option when ordering and include your gift message. Please note: Gift messages don't print emojis correctly, so please don’t use emojis.
When you purchase, you will be emailed an order receipt, so none will be included in your gift package (or any package). International orders WILL include an invoice as required by customs.
GO GREEN: We can omit the gift boxes if you prefer to reduce waste and clutter, just mention it in the order comments or select the options during checkout.
Custom and personalized orders
Custom orders are always welcome! I love making unique combinations. Don't see what you're looking for, just send me a message.
Also, in addition to bracelets, I make necklaces, pendants, earrings, anklets, prayer beads, malas, and more. I would love to make matching pieces for you.
Custom orders that require stones I don't currently carry may require either advance payment or a deposit (for higher priced items).
Care instructions
The best way to put stretch bracelets on and take them off is to touch your fingers together and to roll them on or off your wrist rather than tugging them on or off.
It's safest to always remove rings before putting on or taking off bracelets.
Bracelets can be gently cleaned with a gentle soap while washing your hands if they get something on them. Lightly lather, rinse, pat dry. (Not advised for porous stones like turquoise and malachite.)
Energetic cleansing (smudging) can be done in a multitude of ways if needed. Just send me a message if you have questions.
**Jewelry contains small parts and is not suitable for small children. Please do not let small children chew on or put jewelry in their mouths as it could become a choking hazard.**
Why use the silver bead?
The optional tiny sterling silver bead is my preferred personal touch. I use the thickest & most durable stringing elastic & knot it in the safest way that will not come untied. It is then safely glued inside the silver bead.
The silver bead allows me to:
1) Use stronger elastic than many others.
2) Tie a more resistant knot than many others.
3) Avoid drilling larger holes & possibly destabilizing beads
4) Protects the knot from wear, rubbing.
5) Silver provides cleansing, grounding & protection.
6) The bracelet can be used as a mala for counting by knowing your starting point.
7) It looks so cute!!
I also offer 14kt yellow gold filled, 14kt rose gold filled, gunmetal, antiqued copper, antiqued brass, and gold plated brass, etc.
Do you restring bracelets?
Yes! I gladly restring bracelets from ANY shop if an accident occurs or if bracelets need tightening, size adjustment or repairs.
Bracelets bought from me can be restrung or resized as needed, you pay only for return shipping.
For bracelets from any other source, contact me for details and pricing. There is a small charge to string and ship the item back to you.
Can you tell me more about my gemstone?
If you would like to know more about a gemstone and its properties, historic beliefs and lore just ask me. I love talking about gemstones.
Stone information & lore is presented for informational purposes only. Not meant to take the place of any medical, financial, or legal advice. Please seek professional medical, financial, or legal help when needed.