Frequently Asked Questions

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Product Frequently Asked Questions

Return Policy

JEWELRY:

RETURNS: We gladly accept returns or exchanges on unworn, unused jewelry. You must notify us within 3 days of receiving it and ship the item(s) back to us within 7 days of receiving it so that we have it back within 14 days. Items received after 14 days will receive store credit not a refund. Items received after 30 days will not be accepted and will not receive any refund or store credit.

RESTOCKING FEES: Please note, because we include US shipping on some items, all US returns/exchanges are subject to a $7 restocking fee that is deducted from your refund to cover our shipping costs. However, if you paid a separate shipping charge, the entire shipping charge is non-refundable rather than a $7 restocking fee.

RETURN SHIPPING: Buyers are responsible for return shipping costs to us. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

CANCELLATIONS: We accept cancellations for jewelry within the same business day as your order was placed IF your order has not shipped. Once shipped, the return restocking fee applies.

OTHER ITEMS:

PERSONALIZED ITEMS, PRINT TO ORDER ITEMS & CUSTOM ORDERS: Due to the personalized nature of these items, they are NOT refundable.

DIGITAL PRODUCTS: Due to the unique nature of digital downloads, digital products are NOT refundable.

READINGS: Due to the personalized nature of readings and the time and energy involved in preparing for each session, I do not offer refunds. However, I’m committed to ensuring you have a positive and meaningful experience. If you have any concerns or questions after your reading, please reach out, and I’ll do my best to address them.

What size should I buy for a stretch bracelet?

The bracelet size you want to order is the WEARABLE length of the bracelet you’d like since everyone has different desired fit preferences like close fit or loose fit, not your actual wrist measurement.

I suggest measuring your wrist and adding:

0.25” for a close fit touching all around.

0.50” for an average fit with a little room but not a lot of extra movement.

0.75” for a looser fit, perfect If you like more room or stacking several up the wrist at once.

To measure your wrist, you'd measure around it in a circle. Wrap the ruler around your wrist close with no extra room but, not tight and cutting into the wrist and that will tell you your wrist size.

Then you can decide how loose you'd like it.

If you need extra help, contact us.

What size should I buy for a dainty clasp bracelet?

The bracelet size you want to order is the total length of the bracelet end to end that you’d like since everyone has different desired fit preferences like close fit or loose fit, not your actual wrist measurement.

I suggest measuring your wrist and adding:

0.50” for a closer fit with a little room so you can easily hook the clasp.

0.75” for an average/looser fit, easier to hook.

1.00” for a loose fit with more drape.

To measure your wrist, you'd measure around it in a circle. Wrap the ruler around your wrist close with no extra room but, not tight and cutting into the wrist and that will tell you your wrist size.

Then you can decide how loose you'd like it.

If you need extra help, contact us.

Will I receive the exact item in the photograph?

Items in the photographs are the first one made of each style. They are available until sold. Once they sell, you will receive a similar bracelet of the same stone & same quality. Since stone patterns vary & each bracelet is made to order in your size, please allow for natural differences in stone patterns from the photos.

In some cases if a stone's patterns vary dramatically, I will list each bracelet made from that stone separately & indicate if that is the exact bracelet you will receive.

Photos are enlarged to show detail. Please read item description for measurements.

Colors may vary from one mobile device/monitor/PC/browser to the next & may appear different to the naked eye. We strive to represent colors as accurately as possible.

Gift wrapping and packaging

We offer 3 packaging options:

• All bracelets come in a small clear bag for storage

• "Go Green NO Gift Box" - Bracelet comes wrapped in tissue with a yarn bow

• "Gift Box" - Bracelet comes with tissue & cotton inside a gift box with a yarn bow

• "Gift Wrapped" - Bracelet comes with tissue & cotton inside a gift box, wrapped in more tissue with a ribbon bow (additional charge)

The gift packaging can also be easily opened so you can preview your gift and easily closed again before gifting to someone special.

Gift messages can be included with your order, just select the gift option when ordering and include your gift message.

Please note: Gift messages don't print emojis correctly, so please don’t use emojis.

When you purchase, you will be emailed an order receipt, so none will be included in your gift package (or any package). International orders WILL include an invoice as required by customs.

Don't see the GO GREEN option? We can omit the gift boxes if you prefer to reduce waste and clutter, just mention it in the order comments or select the options during checkout.

Custom and personalized orders

Custom orders are always welcome! I love making unique combinations. Don't see what you're looking for, just send me a message.

Also, in addition to bracelets, I make necklaces, pendants, earrings, anklets, prayer beads, malas, and more. I would love to make matching pieces for you.

Custom orders that require stones I don't currently carry may require either advance payment or a deposit.

Care instructions

The best way to put stretch bracelets on and take them off is to touch your fingers together and to roll them on or off your wrist rather than tugging them on or off.

It's safest to always remove rings before putting on or taking off bracelets.

Bracelets can be gently cleaned with a gentle soap while washing your hands if they get something on them. Lightly lather, rinse, pat dry. (Not advised for porous stones like turquoise and malachite.)

Energetic cleansing (smudging) can be done in a multitude of ways if needed. Just send me a message if you have questions.

**Jewelry contains small parts and is not suitable for small children. All of our jewelry is intended for teen/adult use only. Please do not let small children wear, chew on or put jewelry in their mouths as it could become a choking hazard.**

Why use the silver bead?

The optional tiny sterling silver bead is my preferred personal touch. I use the thickest & most durable stringing elastic & knot it in the safest way that will not come untied. It is then safely glued inside the silver bead.

The silver bead allows me to:

1) Use stronger elastic than many others.

2) Tie a more resistant knot than many others.

3) Avoid drilling larger holes & possibly destabilizing beads.

4) Protects the knot from wear, rubbing.

5) Silver provides cleansing, grounding & protection.

6) The bracelet can be used as a mala for counting by knowing your starting point.

7) It looks so cute!!

I also offer 14kt yellow gold filled, 14kt rose gold filled, gunmetal, antiqued copper, antiqued brass, and gold plated brass, etc.

Do you restring bracelets?

Yes! I gladly restring bracelets from ANY shop if an accident occurs or if bracelets need tightening, size adjustment or repairs.

Bracelets bought from me can be restrung or resized as needed, you pay only for return shipping.

For bracelets from any other source, contact me for details and pricing. There is a small charge to string and ship the item back to you.

Can you tell me more about my gemstone?

If you would like to know more about a gemstone and its properties, historic beliefs and lore just ask me. I love talking about gemstones.

Stone information & lore is presented for informational purposes only. Not meant to take the place of any medical, financial, or legal advice. Please seek professional medical, financial, or legal help when needed.

What are the digital product terms of use?

The purchase of a fixed design or editable template from us is for your personal use only (unless stated otherwise in the listing description). We also allow teachers to use a design in a classroom. We also welcome uses by church groups, in the workplace, etc.

These designs/templates may not be shared, resold, or posted online.

You can edit, save and download your templates unlimited times for editing and proofing purposes. You can download static designs unlimited times as well (for your own use). Our templates have no download limit or expiration date.

Our designs are NOT for commercial use or resale. These are NOT PLR or MRR. If you are interested in commercial use, resale, PLR, MRR, or wholesale, please contact us.

Other questions?

Please reach out and contact us.

Soul Realignment Frequently Asked Questions

What is Soul Realignment?

Soul Realignment is a spiritual healing modality that accesses the Akashic Records to uncover your soul’s blueprint and identify energetic blocks and restrictions. By clearing these blocks, you can align more fully with your true purpose and make empowered choices in your life.

How does a Soul Realignment Reading work?

During a Soul Realignment Reading, I access your Akashic Records to gather information about your soul’s history, gifts, and the blocks or restrictions that are affecting you. I then clear these blocks energetically and then meet with you to provide you with insights and guidance on how to align more closely with your soul’s true path.

What can I expect from a Soul Realignment Reading?

You can expect to gain deep insights into your true nature, understand the root causes of your challenges, and receive guidance on how to move forward in alignment with your soul’s purpose. Many clients report feeling lighter, more empowered, and more connected to their true selves after a reading.

How should I prepare for my reading / results?

Once you submit your information, I'll conduct your Akashic Records reading and conduct the clearings needed. After this is done, we will have a call or zoom to discuss the results of the reading. Before our appointment, it’s helpful to reflect on any specific questions or areas of your life where you’re seeking guidance. Ensure you’re in a quiet, comfortable space during the call so you can fully engage with the process. An open mind and a willingness to receive the information are key.

Do I need to be present for the reading?

No, not at all. Once you submit your information, I'll conduct your Akashic Records reading and conduct the clearings needed. Once that is completed, we can conduct a call to discuss the results, (phone or video) or for busy schedules, or if you prefer not to receive a call, I can deliver either a typed report of the results or a private recording of the results. I understand the needs of introverts and I can fully work with you wherever you are to deliver your results in a way that puts you at ease and where you are most comfortable.

How long does a Soul Realignment Reading take?

A typical call to discuss the results of a Soul Realignment Reading lasts between 60 and 90 minutes, depending on the type of reading and the depth of the information being explored.

How often should I have a Soul Realignment Reading?

The frequency of readings depends on your individual needs and spiritual journey. Some clients benefit from a single, transformative session, while others may choose to have follow-up readings as they continue to work through different aspects of their lives or businesses.

Can a Soul Realignment Reading help my business?

Yes! A Business Soul Realignment Reading is specifically designed to align your business with your soul’s purpose, clear energetic blocks that may be affecting your success, and provide guidance on how to create a thriving, abundant venture.

Is Soul Realignment the same as a psychic reading?

While both can provide spiritual insights, Soul Realignment is a more structured modality that involves accessing the Akashic Records to explore your soul’s history and energetic patterns. It’s not about predicting the future but rather about aligning you with your true path and potential. One blocks are cleared and we learn about your energetic patterns, we can use this information to help identify future opportunities.

What are the Akashic Records?

The Akashic Records are a metaphysical library that contains the energetic records of every soul’s journey through all lifetimes. They hold information about your past, present, and potential future, providing a deep well of wisdom and guidance.

Are Soul Realignment Readings confidential?

Absolutely. Your privacy is of utmost importance. All information shared during your reading is kept strictly confidential and is only used to support your spiritual growth and alignment.

Can I conduct a Soul Realignment Reading for my child?

Yes, as a parent, you may give soul level permission and receive results for your non-adult child.

Can I request a Soul Realignment Reading for someone else, like a partner or family member?

Due to the need for energetic permission, I can only perform Soul Realignment Readings for individuals who have personally consented. This means you cannot request a reading for someone outside your household, such as an ex, parent, partner, friend, or boss, without their direct permission.

However, couples can receive readings together if both parties give consent. Additionally, you’re welcome to purchase a reading as a gift for someone special, but they must provide their own consent for the reading, and the results will be shared exclusively with them.

What if I can’t make my scheduled reading time?

If you’re unable to attend your scheduled reading, don’t worry! We can reschedule your session once at no additional cost. If rescheduling doesn’t work for you, I can also provide the reading as a recorded session or a typed report, ensuring you still receive the valuable insights from your Soul Realignment Reading.

Do you offer refunds for Soul Realignment Readings?

Due to the personalized nature of Soul Realignment Readings and the time and energy involved in preparing for each session, I do not offer refunds. However, I’m committed to ensuring you have a positive and meaningful experience. If you have any concerns or questions after your reading, please reach out, and I’ll do my best to address them.

Do you offer other types of readings besides Soul Realignment?

Yes, I offer other types of readings upon request! If you’re interested in exploring different spiritual or intuitive guidance services, please feel free to reach out. I’m happy to discuss your needs and provide a reading that best supports your journey.

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